Platform

One connected ecosystem for healthcare operations.

PulseArc brings patient engagement, clinical operations, payments, reporting, and system integration into a single technology environment — deployed together or selected individually.

Request a Demo See solutions

Architecture

Platform layers designed to work together.

A layered architecture that connects the parts of a healthcare organisation, from patient access to reporting.

Patient access layer

Requests, registration, notifications, and support entry points.

Provider operations layer

Intake, scheduling, tasks, and branch coordination.

Communication layer

Reminders, follow-ups, and service notifications.

Payments layer

Deposits, invoices, receipts, and refund workflows.

Reporting layer

Operational and service-performance visibility.

Integration layer

APIs, connectors, and approved third-party systems.

Patients

Practitioners

Administrators

Finance

Partners

APIs

PulseArc Connect

Patient engagement and communication.

Communication channels and features depend on the organisation's configuration and approved integrations.

Capabilities

Online appointment requests
Digital registration forms
Appointment reminders
Secure service notifications
Patient support enquiries
Follow-up communication
Consent acknowledgement workflows
Customer communication history

PulseArc Clinic

Operational coordination for clinics and healthcare organisations.

Capabilities

Patient intake workflow
Appointment scheduling
Practitioner availability
Service coordination
Internal task assignment
Visit-status tracking
Branch workflow visibility
Operational reporting

PulseArc Virtual Care

Technology infrastructure for remote consultations and digital follow-up.

Virtual care services are delivered by authorised healthcare providers. PulseArc supplies technology infrastructure and does not independently provide clinical care.

Capabilities

Video consultation scheduling
Secure consultation links
Pre-consultation forms
Document exchange
Follow-up reminders
Patient support communication
Consultation status tracking

PulseArc Insights

Operational and service-performance reporting.

Capabilities

Appointment volumes
Cancellation trends
Patient engagement activity
Service utilisation
Waiting-time visibility
Follow-up completion
Branch comparisons
Team workload indicators
Payment and service summaries

clinic.pulsearchealth.online

Today

Operational overview

Live

Appointments

184

+6% vs yesterday

Follow-ups

12 pending

Payments

AED 21,480

94% cleared

Cancellations

3.8% rate

Appointment volume — 14 days

Branch A

Upcoming

09:20PA-1024Consult
09:45PA-1025Follow-up
10:10PA-1026Lab review
10:40PA-1027Consult

PulseArc Pay

Healthcare-related payment workflows.

Pricing must be disclosed before payment. Payments are processed through approved payment providers. Payment availability depends on merchant approval and gateway configuration. PulseArc does not store raw card details unless the applicable authorised payment architecture explicitly supports it.

Capabilities

Consultation payments
Diagnostic service payments
Wellness programme payments
Appointment deposits
Digital invoices
Payment confirmations
Digital receipts
Payment status tracking
Refund request workflows

Sample payment journey

Select service
Review price
Enter customer information
Accept terms
Complete secure payment
Receive confirmation and receipt

PulseArc Integrate

Connecting authorised healthcare and business systems.

Capabilities

Clinic management platforms
Laboratory systems
Pharmacy platforms
Customer support platforms
Payment gateways
Accounting tools
Reporting systems
Messaging providers
Identity and access systems

Get started

See how PulseArc fits your organisation.

Share your operational scope and requirements — we'll walk you through the platform modules and a realistic implementation approach.

Request a Demo