Acceptable Use Policy

Last updated: 31 July 2026

Permitted use

The platform may be used only for the administrative workflows named in the customer organisation's agreement, by users that organisation has authorised.

Prohibited use

• Using the platform for clinical decision-making, triage or emergency handling.
• Entering information the organisation has no lawful basis to process.
• Sharing accounts or credentials between users.
• Attempting to access another organisation's environment or data.
• Probing, scanning or testing the platform without written authorisation.
• Sending unlawful, misleading or unsolicited communications through configured messaging.
• Copying, reverse engineering or reselling the platform.

Reporting misuse

Suspected misuse or a suspected security issue should be reported to management@pulsearc.online.

Consequences

PulseArc may suspend access where use materially breaches this policy, in accordance with the applicable agreement.